Personal Safety/Lone Working training
This course is ideal for you if you are concerned about lone worker safety and need to ensure you have met health & safety due diligence requirements.
In just one day your staff will learn how to:
- Carry out dynamic risk assessments
- Put into place control measures to reduce personal risk
- Interpret the law in relation to personal safety issues
- Recognise warning & danger signs exhibited which precede an attack
Sadly, dealing with abusive or aggressive behaviour – both verbal and physical – is now a major concern to both employers and employees alike. There has been a sharp increase in recent years of reports of violence on the streets, which often carries over into the workplace. The consequences can be severe for both staff and employers:
- Physical or psychological injuries to employees
- Low staff morale leading to reduced productivity
- Poor staff retention and difficulty in recruiting new team members
- Costly insurance claims and litigation against the employer, often resulting in ‘bad press’.
Stop this happening in your workplace
If your employees risk being verbally abused or harassed in their place of work, you have a duty of care to equip them with the skills they need to cope. Our Personal Safety and Conflict Management courses will help your staff to identify and avoid potential risks and to effectively defuse heated situations before they become violent.
And for those who work with customers or service users who display challenging behaviour, our Breakaway Skills training will show your staff how to escape from or manage dangerous and aggressive incidents.
Our Personal Safety course is aimed at public and private sector employees who are at risk of verbal or physical aggression in the workplace. We work with delegates to identify and discuss situations where risks could arise and how they might cope when put under duress or in danger. We allow time for problem sharing and there are plenty of opportunities to ask questions. The course takes place in the safety of a classroom environment.
The primary aims of the Personal Safety course are to:
- Make delegates aware of the potential risks that they face in the workplace
- Teach them to identify and avoid these risks
- Advise delegates of their right to use reasonable force if faced with violence
- Ensure they understand their rights and duties under the Health & Safety at Work Act.
What people say about this course
‘Thank you for contributing to our “Independence Day” held at Sheffield University. Without exception your session proved to be the most popular once again.’
Joan Shaw, Silverdale School, Sheffield
Contact Brooks Jordan for details of the next available course.