Communications training from Brooks Jordan

Course Overview

Our Communications Skills course is aimed at public and private sector employees that want to gain an in-depth understanding of the communication skills that will help them manage conflict.  Elements that can be found in several of our other courses are covered in greater detail in this course.

Course Aims

The Communications Skills course aims to:

  • Teach delegates about a range of communication theories
  • Give them the confidence to successfully apply these in practice when faced with a confrontational situation.

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