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About Brooks Jordan And Our Trainers

About our – personal safety and conflict resolution training.

Providing a practical approach to training:

 Brooks Jordan was set up over 20 years ago in response to demand from the medical profession for personal safety courses which weren’t ‘self defence’ courses.  Over time, we have added to the range of subjects that we teach and now offer both accredited (courses with qualifications provided through awarding bodies such as City & Guilds, Highfield, CIEH Skills for Security etc) and in house bespoke programmes designed to meet your specific needs.  We specialise in teaching conflict resolution, communication skills, personal safety, breakaway skills and physical intervention training.  We have also widened our client base and now deliver a wide range of programmes to organisations of all types and sizes working nationwide.

BrooksJordan professsional training courses

Our Personal Safety & Conflict Resolution trainers

If you want to learn from trainers who have dealt with real-life conflict situations and have first-hand experience of successfully managing verbal and physical aggression then you need to look no further.  This makes Brooks Jordan uniquely placed to pass on our wealth of skills and techniques to your staff.  We believe that it’s our dynamic ‘hands-on’ approach that makes our courses so rewarding and enjoyable for delegates.  As a result, we’ve gained an enviable reputation for providing high quality, innovative training in personal safety, conflict management and disengagement/ breakaway skills.

And because all of our team members have worked  in the relevant  professional fields and have both the relevant sector experience and qualification e.g. the NHS, police force, private security industry or local authority, you can be confident that our course material is always up to date and based on the very latest research and methods.

Our vision

We aim to give people the skills they need to deal with adverse situations proactively, safely and effectively.  We want our courses to interest, motivate and inspire delegates.  By making a positive impact, we will give them the confidence and knowledge to manage conflict successfully avoiding the need to resort to force. And because we know that most of our delegates aren’t used to confronting violence, we always deliver our training in a calm and reflective manner.

Experience – there’s no substitute for it

All Brooks Jordan staff draw on their substantial knowledge and expertise, gained from their working backgrounds.  All of our lead trainers have worked in law enforcement, the security sector, local government, health & Safety enforcement etc. Our trainers are not just highly qualified but also have over 30 years of experience in teaching courses in personal safety, conflict resolution, self-defence and physical interventions.

Each member of our team is always up to date on the latest theories, methods and rules that surround our core subject areas.  So you’ll never be taught outdated material at Brooks Jordan and you won’t be trained by anyone who doesn’t have first-hand, real-life experience of dealing with violence and aggression.

Qualifications held by our trainers include:

  • City & Guilds Preparing to teach in the lifelong learning sector (PTLLS) Teacher / Trainer certificates.
  • City & Guilds Level 3 Conflict Resolution certificates,
  • Edexcel BTEC Level 3 Award for delivery Physical Intervention training.
  • Edexcel BTEC Level 3 Award for delivery of Physical Intervention train the trainer qualification for the Private security industry (Ofqual Registered).
  • Maybo/Skills for security Licenced trainer award in delivering level 3 Safer Physical Intervention training.
  • Black belts in several martial arts disciplines.
  • Self-defence instructor certificate.
  • Several of our staff are also NLP Master Practitioner

All our personal safety and conflict resolution trainers are certified to deliver the NHS Security Management Service National Conflict Resolution Syllabus.

These qualifications allow us to deliver a range of courses leading to formal awards.  We are the only institution that is accredited to deliver the BTEC Level 5 Professional Level Personal Safety & Conflict Resolution award, which is part of a 5 year training programme run by the National Association of Licensing Enforcement Officers (NALEO).

Our business has been built on personal recommendations and our proven track-record of providing high quality training.  But don’t just take our word for it – have a look at what some of our clients say about us.



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