Includes Conflict Resolution & simple/effective Breakaway skills training
This course is ideal for you if:
You come face to face with potential hostile/aggressive service users and need to further develop your Conflict Management skills.
In just one day (6 core hours) you will learn How to:

- Carry out Dynamic risk Assessments
- Recognise the early Warning – Danger signs which precede an attack
- Understand the terminology used in Personal Safety & Conflict Resolutio
- Understand the relevant legislation that applies to businesses and their employees
- Understand the concepts of a safe working environment
- Implement conflict reduction strategies
- Use appropriate methods to defuse a confrontational situation
- Apply simple but safe/effective Breakaway Skills as a last result if all else fails
This course is designed for public and private sector employees who want their staff to obtain a thorough grounding in the principles of personal safety and conflict resolution . The course is competency-based and follows a syllabus set by the Chartered Institute of Environmental Health (CIEH). Brooks Jordan delivers this course over a single day, concluding with a multiple choice assessment questionnaire. Students that achieve the required pass rate will be awarded a Level 2 vocational qualification certificate that is issued by the CIEH and accredited through the Qualifications and Curriculum Authority.
Download PDF Course Program to Read more
Contact Brooks Jordan for details of the next available course.






Comments
Posted On
Jan 26, 2013Posted By
S Y ChanHi,
I am interested in this course. I am an NHS worker.
Thanks
Posted On
Jan 27, 2013Posted By
ChrisHi there
Thanks for contacting Brooks Jordan.
Can you just tell me is this just for you?
Also what part of the country do you live in?
If you let me have a contact number I will give you a call and let you have more information.Hope to here from you soon
Chris Jordan
For Brooks Jordan Training emailchris@brooksjordan.co.uk. Mobile 07976 970723