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Discover How You Can Combat Workplace Conflict, Violence and Aggression with Simple, Effective and High Impact Conflict Resolution Training

If conflict, violence, intimidation and aggression are factors in your workplace, Brooks Jordan Training can help you.

Discover the skills necessary to combat conflict, potential violence & aggression

Our team of dedicated, qualified and experienced conflict resolution trainers can teach you how to:

• Assess and defuse potentially confrontational situations, minimising personal risk
• Safely and confidently respond to potential conflict and threatening behaviour
• Communicate clearly under fire.

Whether you’re confronted by angry customers, or you deal with any other potentially volatile group, you’ll be able to conduct your business with greater confidence and in much greater safety.  In fact, we regularly conduct conflict management training for groups and organisations such as:

• The NHS
• Local Authorities and Teachers
• Community and Voluntary Groups
• Lone Workers
• And more.

And for those situations where conflict violence and aggression cannot be avoided, we’ll train you in the skills you need to safely and legally protect yourself.

Contact us today for an informal chat about how we can deliver you quality conflict reslution training to protect you and your staff.

Organisations that have been through our personal safety & conflict management training programmes are happy to report:

• Fewer incidents of conflict and workplace violence
• Reduced need for physical interventions
• Improved customer satisfaction
• A calmer, more secure workplace
• Staff that feel happier, safer and more confident at work
• Greater compliance with current Health & Safety legislation.

What our clients

Since Brooks Jordan started training Hampshire’s Community Safety Officers, reports involving incidents of violence and aggression have dropped from eight a week to two a month and I have no hesitation in recommending this company as I can testify that this training in Personal Safety & Conflict Resolution represents an excellent investment in staff training.

Paul Hayes Community Safety Manager Hampshire County Council.

Brooks Jordan offers a wide range of both accredited and non-accredited personal safety and conflict management training courses, and we’ll help you decide which is the best fit for your needs.  Use the navigation above to find the course that’s closest to what you’re looking for, and then call us on 01623 407 793, or email us here.